Terms of sale
Purchase process and terms to be completed with the seller’s legal details.
Seller details and event-specific conditions are awaiting confirmation. Obtain the final conditions from the seller before making a payment.
Seller information
Before these terms are published, confirm the legal seller’s name, registration details, postal address, support email and role in relation to each event organiser or distributor.
Selecting tickets
Review the event, date, category, selected tickets and total before proceeding. A schematic map does not establish a measured venue layout. Tickets marked Unavailable online cannot be purchased online.
Orders and payment
Selected tickets are held for 30 minutes after an order is submitted. Follow the payment page instructions and use the order reference. A submitted payment notice is not proof of received payment. If a hold expires, availability must be checked before payment.
Ticket delivery and entry
After payment is confirmed, PDF tickets are sent to the email provided at checkout. Each ticket has a unique QR code. Keep it private and follow the event’s entry requirements.
Changes, complaints and refunds
Final terms must state who handles complaints and cancellations, how refunds are requested and processed, and what applies if the event or allocation changes. No unconditional no-refund clause or automatic replacement consent is assumed in this draft.